Advanced search

FMG

No of items: 0

your basket is empty
Total: £ 0.00
Show me the contents of my basketView Basket
Recover a previously saved basketRecover Basket
FMG

FMG
Group Rx RIP Studio Bar Bell Programme
Group Rx REV Studio Cycling Programme
Group Rx BOOT Bootcamp and Circuits
Group Rx POWER STEP
Group Rx WAR Combat & Kickboxing
FMG

FMG
Enter your email address to be added to our mailing list:
Send HTML Email
Remove an Address
FMG

 




Our guarantee
Lost Orders
Returns policy
Privacy policy
Online security
Customer Codes
Delivery times and costs
Audio help

 

Our guarantee

FMG strive to provide excellent customer service at all times. Our customer service can be reached by email : info@fmgmusic.com
or calling 01225 864999

[ top ]

 

Lost Orders

If you think an item has been lost please follow the following instructions:

  1. Check your customer account. Do this by logging into our site using your email and customer code; click ‘view’ and you will see your order status.
  2. If your order has been dispatched and you have paid for tracking, use the tracking reference indicated in your account by checking with Royal Mails track and trace facility, your item may be waiting to be collected from a sorting office.
  3. If you have not requested tracking and your order has been dispatched and has not arrived please contact us to assist you further. Royal Mail state 1-4 days for 1st class post, so please allow this time before calling; after that we will assist you in every way we can. Lost items will only be replaced after a period of 28 days.

**Next Day Special Delivery can be purchased and applied, please call 01225 864999 to use this service, for orders placed before 2pm that day.

Delivery to PO Box numbers is not recommended FMG will not accept any responsibility for loss in these circumstances.

[ top ]

 

Returns policy

If for any reason you are unhappy with your purchase this can be exchanged for an alternative within 7 days. Please return the item in its original packaging, using a recorded / signed for service with details of your alternative selection, enclosing the £3.00 administration fee.

Defective items can also be returned in the original packaging within 7 days and will be replaced like for like free of charge.

If you are sent the incorrect item please return unused in the original packaging within 7 days and your correct item will be sent to you

In all cases it is advisable to contact us via email or telephone prior to returning.

[ top ]

 

Privacy policy
We will never sell, or rent individual personal information without your advance permission.
[ top ]

 

Online security

Your payment will be taken securely via Sage Pay, or PayPal our chosen secure payment gateways.

[ top ]

 

Customer Codes:

Customer codes are automated at the time you first purchase though our website when your account is created, and can be changed to a password of your choice.

[ top ]

 

Delivery times and costs

Delivery times and costs: We aim to dispatch your order within 7 working days and you will receive a notification email when the item is shipped. If there is any issue with your order we will contact you via email, so please add fmgmusic.com to your safe senders list and do check your spam box.

All shipping charges are calculated at the checkout.

Royal Mail Standard Shipping for UK, Channel Islands, & Isle Of Man - Sent First Class Royal Mail.

Royal Mail Standard Shipping with Tracking for UK, Channel Islands & Isle of Man – this means your order will be shipped via standard post but will be traceable and insured against loss. You will be updated with a tracking reference in your customer account. Every Recorded Signed For™ item is covered against loss or damage up to the sum of £46 or the value of the item, whichever is lower.

Airsure, All items to Europe and the Rest of the world are shipped by AIRSURE Priority Handling 3 working days to Western Europe, 4 working days to Eastern Europe and 7 working days for the rest of the world. You will be updated with a tracking reference in your customer account.

[ top ]

 

Audio help
We use Windows Media sound samples for our audio clips. If you are experiencing difficulties downloading or listening to our clips please download the latest FREE version of Windows Media Player and follow the instructions.

[ top ]
FMG
40s 50s 60s
70s 80s 90s
Chill Out Cool Down
Classical
Club
Contemporary
Country
Hi Energy
Hip Hop R&B
Instrumental
Kids
Latin
Musicals Movies TV
Oldies
Rock
Top 40
Themes
Tributes
Various
FMG

FMG
Aerobics Hi Lo
Aqua
Body Conditioning
Circuit Training
Combo
Hip Hop Funk
Indoor Cycling
Kickboxing
Ladies Only Gyms
Low Tempo
Mid Tempo
Pilates Yoga
Salsa
Seniors
Step
Stretch and Cooldown
FMG

FMG
FMG

FMG
FMG

 

 

The UK's Largest fitness music provider of PPL licence free music
©Fitness Music Group 2006 - All rights reserved | website by Moonshine Internet - www.moonshinenet.com | Contact | Links